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Step 3 of 12

Insurance Coordination

We help coordinate with your insurer — sharing documentation and supporting the claim. Coverage decisions remain with the insurer.

If an insurance claim is involved, we help coordinate: sharing the estimate and photos, responding to the adjuster's questions, and documenting supplements when hidden damage is found. You choose the shop; coverage decisions remain with the insurer.

The GEM Collision customer lounge: a lit diamond wall feature, seating, and marble-look flooring

Let's understand the damage and determine the next step.

Photos are enough to start. A written preliminary estimate, a clear explanation, and no pressure.