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Step 1 of 12

Intake & Documentation

The vehicle arrives, the damage is photographed and documented, and your information and claim details are recorded.

Everything starts with a record. We photograph the vehicle and damage from multiple angles, record your contact and insurance details, and note anything you tell us about how the accident happened — impacts you felt, warning lights, sounds, leaks.

If you started with our online estimate, this is where your photos and answers meet the actual vehicle.

Rear-end collision damage on a sedan: torn bumper cover and displaced lower trim, documented at intake

Let's understand the damage and determine the next step.

Photos are enough to start. A written preliminary estimate, a clear explanation, and no pressure.